Questa è una vecchia versione del documento!
0.1 Request for assistance
For supplying you fast service, at the lowest cost, we need your support.
![]() | ![]() |
Follow all instructions provided in the manual MIMAT | If the problem remains, fill out the “Request Form for assistance” on the page Contatti del sito www.qem.it. Our technicians will get elements essential for the understanding of your problem. |
0.2 Shipping
It is recommended to pack the instrument with materials that are able to cushion any falls.
![]() | ![]() | ![]() |
Use the original package: it must protect the instrument during transport. | Attach: 1. A description of the anomaly; 2. A part of the electric scheme where the equipment is inserted 3. The planning of the equipment (set up, quotas of job, parameters…). 4. Request a quote for repair; if not required, the cost will be calculated in the final balance. | A full description of the problem, will help identify and resolve your problems fast. A careful packaging will avoid further inconveniences. |